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Virtual Assistant & Social Media Manager

Lily Hygiene is looking for a reliable and creative remote team member to support social media management, customer communication, order tracking, and daily administrative tasks for our growing brand.

Location: Remote — Nigeria-based
Job Type: Part-Time Freelance
Hours: 20 Hours Per Week
Start Date: June 2026
Compensation: ₦100,000 – ₦120,000/month
Apply for This Position

About This Role

This role combines virtual assistant responsibilities with social media management. The goal is to have one trusted team member who understands both the brand’s online voice and the day-to-day operational tasks behind the business.

You will help manage content, customer enquiries, order tracking, research, and administrative support while working closely with the founder in a flexible remote setup.

Key Responsibilities

Social Media Management

  • Create and schedule daily Instagram and TikTok content
  • Design graphics, product visuals, and promotional content using Canva
  • Write captions and hashtags for social media posts
  • Research trending audio, hooks, and content formats
  • Respond to comments and direct messages within 24 hours
  • Monitor competitor accounts and report weekly trends
  • Assist with influencer outreach and collaboration messages
  • Send a weekly social media performance report

Customer Support

  • Monitor and respond to customer enquiries
  • Handle order, shipping, return, and refund questions professionally
  • Follow up with customers for reviews and testimonials
  • Report repeated complaints or product feedback to the founder

Order & Fulfilment Tracking

  • Track incoming orders and fulfilment updates
  • Maintain an organised order log in a shared spreadsheet
  • Report delayed, missing, or problematic orders
  • Alert the founder if stock levels appear low

Content Research & Planning

  • Research topics in feminine hygiene, women’s wellness, and Canadian lifestyle
  • Maintain a content idea bank with hooks, captions, and post concepts
  • Keep the monthly content calendar updated
  • Repurpose strong content into new post formats

Administrative Support

  • Log website enquiries and form submissions
  • Assist with research tasks when required
  • Draft simple marketing emails or newsletters
  • Organise Google Drive folders, templates, and SOPs
  • Prepare a short weekly summary report

What We’re Looking For

Required Skills

  • Strong written English and clear communication
  • Confidence using Canva, Instagram, and TikTok
  • Experience managing a brand or business social media account
  • Familiarity with Google Drive, Google Sheets, and Gmail
  • Reliable, organised, and able to work independently
  • Good attention to detail for order tracking and file management
  • Stable internet connection and access to a computer or laptop

Preferred Experience

  • Interest in women’s health, wellness, or personal care
  • Experience working with a small business or startup
  • Ability to suggest content ideas and improve simple workflows

What You Can Expect From Us

Flexible Schedule

You will work around agreed weekly hours with clear expectations and task priorities.

Clear Onboarding

We provide task guidance, SOPs, and organised workflows to help you understand the role.

Respectful Communication

You will work with a founder who values clear updates, reliability, and mutual respect.

Growth Opportunity

As Lily Hygiene grows, there may be opportunities to take on more responsibility over time.

Prompt Monthly Payment

Payment will be made monthly through Payoneer or Wise.

Apply for This Position

Please complete the application form below. Share your experience, portfolio links, availability, and work samples so we can review your application properly.
Job Application Form
Have you managed social media for a business before?

Maximum file size: 516MB

Tools You Are Comfortable With
Are you available to start in June 2026?

Frequently Asked Questions

Is this a fully remote position?

Yes. This role is fully remote and intended for Nigeria-based applicants.

How many hours per week are required?

The role requires around 20 hours per week, with a flexible schedule agreed in advance.

Is this a full-time position?

No. This is a part-time freelance role.

Do I need social media experience?

Yes. Experience managing a brand or business social media account is preferred.

Do I need Canva experience?

Yes. Canva experience is important because the role includes creating social media visuals.

Will training be provided?

Yes. Lily Hygiene will provide onboarding support, SOPs, and task instructions.

How will I be paid?

Payment will be made monthly through Payoneer or Wise.

When does the role start?

The expected start date is June 2026.

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